{"id":2931,"date":"2022-06-30T10:50:36","date_gmt":"2022-06-30T10:50:36","guid":{"rendered":"https:\/\/portex-holland.nl\/faq\/"},"modified":"2024-07-20T11:58:23","modified_gmt":"2024-07-20T11:58:23","slug":"faq","status":"publish","type":"page","link":"https:\/\/portex-holland.nl\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

FAQ<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Ordered today, shipped the same day<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Free delivery for full pallets<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Own printing<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Frequently Asked Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Portex Holland regularly publishes brochures about their products and, of course, you will find great offers on a regular basis.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t
\n
\n\t\t\t\t\t
<\/i><\/span><\/i><\/span>What type of Big Bag do I need?<\/span><\/div>

Faq Big bag – also called PP-bag, bulk bag, bulk bag, Jumbo bag or FIBC (Flexible Intermediate Bulk Container) – are ideally suited for storage, transportation and transport of waste and goods such as gravel, granules (plastic and stone), sand, manure, grain, pills, powders et cetera.<\/p>\n

Many varieties of big bags:
Portex Holland has big bags in many varieties, for virtually any application! You can read about this in our big bag faq. Want to know the best type of big bag to use? View our range of standard big bags<\/a> online or contact<\/a> us!<\/p>\n<\/div>\n\t\t\t\t\t<\/div>

\n\t\t\t\t\t
<\/i><\/span><\/i><\/span>Stocked<\/span><\/div>

Prefer not to order too much at once? We are happy to keep it in stock for you; service of the business. Contact<\/a> us soon for your options.<\/p>\n<\/div>\n\t\t\t\t\t<\/div>

\n\t\t\t\t\t
<\/i><\/span><\/i><\/span>How can I order?<\/span><\/div>

Big bags can be ordered easily and quickly with our big bag configurator tool<\/a>. Not quite getting there? Or would you prefer to order by phone or email? Don’t hesitate, we are happy to think with you!<\/p>\n

As a customer of Portex Holland, you will then have your own contact person to whom you can turn for all your questions, orders and any complaints. As a result, you can move quickly and be helped quickly!<\/p>\n<\/div>\n\t\t\t\t\t<\/div>

\n\t\t\t\t\t
<\/i><\/span><\/i><\/span>Which payment method can I choose?<\/span><\/div>

After delivering your order, you will receive an invoice by e-mail, with a payment period of 30 days. Would you prefer to receive your invoice digitally, i.e. by e-mail? Let us know!<\/p>\n

Are you a new customer? If so, we will check your credit rating before delivery. Then that’s out of the air and we can do business right away.<\/p>\n<\/div>\n\t\t\t\t\t<\/div>

\n\t\t\t\t\t
<\/i><\/span><\/i><\/span>Delivery or pickup?<\/span><\/div>

Fast delivery of your goods? Whether you want pickup or delivery, Portex Holland’s transport service will have your goods in your home in no time!<\/p>\n

DELIVERY<\/p>\n

Our standard big bags and asbestos bags have a delivery time of one business day, provided you order before 2 p.m.<\/p>\n

FREE DELIVERY<\/p>\n

Are you ordering one or more pallets? Then we will deliver your order to you free of charge. We charge shipping costs for smaller quantities, these will be itemized on your quote\/bill.<\/p>\n

DELIVERY EX WAREHOUSE<\/p>\n

Would you like to pick up your order yourself or have it picked up? Let us know! With your personal pickup number, you can pick up your goods from our big bag warehouse in Ermelo on weekdays between 08:00 and 16:30. Without an appointment, just at your convenience.<\/p>\n<\/div>\n\t\t\t\t\t<\/div>

\n\t\t\t\t\t
<\/i><\/span><\/i><\/span>What is the delivery time?<\/span><\/div>

Standard big bags and asbestos bags – if ordered before 2 p.m. – are delivered in the Benelux within 1 working day, on shipments to Germany, France and the UK a delivery time of 3 working days applies. Custom big bags have a delivery time of 6 to 14 weeks. Please contact us for exact delivery time.<\/p>\n

Would you like to pick up your order yourself? You can! With your personal pickup number, you can pick up your goods from Monday to Friday between 08.00 and 16.30 at any time of the day from our warehouse located at Lokhorstweg 13a in Ermelo.<\/p>\n<\/div>\n\t\t\t\t\t<\/div>

\n\t\t\t\t\t
<\/i><\/span><\/i><\/span>Standard or custom Big Bags?<\/span><\/div>

Portex Holland delivers a wide range of big bags and asbestos bags from stock within 1 to 2 business days. Or create your own big bag!<\/a><\/p>\n<\/div>\n\t\t\t\t\t<\/div>

\n\t\t\t\t\t
<\/i><\/span><\/i><\/span>Under what working conditions are the Big Bags made?<\/span><\/div>

Virtually all of Portex Holland’s big bags are manufactured in factories in the Far East, and produced entirely according to the strict SA8000 certification standard.<\/p>\n

In particular, this international standard relates to workplaces and working conditions in factories. This involves strict monitoring of issues such as: child labor, forced labor, health, safety, working hours and pay. That’s doing business with peace of mind!<\/p>\n<\/div>\n\t\t\t\t\t<\/div>

\n\t\t\t\t\t
<\/i><\/span><\/i><\/span>What is UV stabilized?<\/span><\/div>

Prolonged exposure to sunlight slowly degrades most types of plastic.<\/p>\n

Portex Holland’s big bags are made of UV-stabilized polypropylene, so the bags do not suffer damage when exposed to sunlight. Ideal for indoor and outdoor applications!<\/p>\n<\/div>\n\t\t\t\t\t<\/div>

\n\t\t\t\t\t
<\/i><\/span><\/i><\/span>What safety instructions apply when handling Big Bags?<\/span><\/div>

FIBCs (flexible intermediate bulk containers), or big bags, can be used in many ways. Big bags are compact, safe and easy to move. However, it is important that you observe the necessary safety instructions and tips when transporting, hauling, loading, unloading and stacking the big bags.<\/p>\n<\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t

A few safety tips in a row:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

FILLING AND UNLOADING OF BIG BAGS<\/p>\n

– Provide a stable surface before filling (e.g. on the ground or on a pallet)
– Use the filling mechanism, from which you hang all four loops
– Before filling – if applicable – check that the unloading hose is closed
– When filling, loading and unloading big bags, always check that no one is standing under them
– Are you working with type C, i.e. anti-static big bags? Ground first, then fill!
– Never exceed the maximum load capacity (Safety Working Load
– Make sure the weight is evenly distributed
– When unloading, use gravity or an unloading system
– Do you want to be able to dose? Use big bags with unloading hose<\/p>\n

MOVING BIG BAGS WITH FORKLIFT TRUCK<\/p>\n

– Before moving, make sure all loops are vertical (not twisted)
– Use all lifting loops at once, to distribute the weight
– Make sure the fork width of the forklift is adjusted correctly
– Check your fork for sharp edges before lifting the big bag or use protection to transport the big bags without damage
– Avoid sharp objects to prevent damage and accidents
– Always keep the big bag low to the ground and horizontal<\/span><\/p>\n

MOVING BIG BAGS WITH CRANE<\/p>\n

– Before moving, make sure all loops are vertical (not twisted)
– Check the crane hooks for sharp edges before lifting the big bag, or use dedicated safety hooks
– Use all lifting loops at once, to distribute the weight<\/p>\n

TRANSPORT, STACKING & STORAGE OF BIG BAGS<\/p>\n

– Make sure the big bags are stable; in racks, on pallets or on a flat surface
– When stacking, be sure to use the appropriate instructions and suitable big bags. Preferably, place the big bags between two or three walls to ensure maximum stability. Let one of our staff members provide you with safe advice!
– Store your big bags in a clean, covered and dry place to ensure maximum longevity.<\/p>\n

Finally, always read the confirmed label handling instructions before handling the big bags!<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Is your question not listed? Or do you have a complaint? We like to think in terms of possibilities and solutions. Please contact us by phone or email. Our staff is available to you 24 hours a day, 7 days a week!<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/path><\/g><\/rect><\/clipPath><\/defs><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tTo contact<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Do you have questions?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tLet us know! We will contact you as soon as possible.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t\t\n\t\t\t
\n\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t
\n\t\t\t\t\t